Hi John, first of all thanks for posting here and sorry you aren’t having the proper experience.
I hear you on the trial, it was a decision I had to go through and decided not to do that when I first launched, as users could always ask for a refund within 30 days.
2nd, you're covered by the 30-day refund, no questions asked. So let me know and I can help support you there.
3rd, if you’re willing, I’d like to work out what went wrong here, because what you're describing isn't what should be there.
It’s a menu bar app so sometimes it seems like nothing opens when you launch it or it gets launched behind your other applications.
Do you see the MacYaps icon in your menu bar? If so clicking it should look like this before you have a license:
After activating, it should open up the app and you'll get the panel. Voices are in the Sounds tab, there's 7 in there. If you did click it and it was empty or not opening up the app settings, then something's genuinely broken and I'd want to know what macOS you're on so I can help prevent this in the future.
Again thanks for your time and let me know how I can help support you.
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Joey
Aug 19
Hi John, first of all thanks for posting here and sorry you aren’t having the proper experience.
I hear you on the trial, it was a decision I had to go through and decided not to do that when I first launched, as users could always ask for a refund within 30 days.
2nd, you're covered by the 30-day refund, no questions asked. So let me know and I can help support you there.
3rd, if you’re willing, I’d like to work out what went wrong here, because what you're describing isn't what should be there.
It’s a menu bar app so sometimes it seems like nothing opens when you launch it or it gets launched behind your other applications.
Do you see the MacYaps icon in your menu bar? If so clicking it should look like this before you have a license:
After activating, it should open up the app and you'll get the panel. Voices are in the Sounds tab, there's 7 in there. If you did click it and it was empty or not opening up the app settings, then something's genuinely broken and I'd want to know what macOS you're on so I can help prevent this in the future.
Again thanks for your time and let me know how I can help support you.